Q: How to purchase in King of Worlds?

A: Select the item you would like to purchase from the Shop, which is on the upper right of the game. The system will guide you to the purchase page to complete the transaction using the payment method you bound with your device (iOS/Android).

Q: I just purchase the crystal or the item from the Shop but it never came through. What can I do?

A: The item will send directly to your bag after purchasing with additional notice for item details to your mail. Please check your Bag and Mail to confirm again. If you still not receive the purchased item, please mail to【kow_customer@7senses.com】with the screenshot of Bag and the order receipt for further approach from our support team.

Q: Something wrong when purchasing the item or crystals. What can I do?

A: If you occur to system error during payment, please mail to【kow_customer@7senses.com】with the screenshot of error messages for further approach.